Shipping FAQs

Folder for adding Shipping FAQs articles

How long does shipping take?
Delivery varies depending on where you live - yes, we ship worldwide! If your order is being shipping from one of our warehouses overseas, your tracking nu...
Fri, 13 Dec, 2019 at 12:08 PM
How do I track my order?
Your tracking number is issued within 48 hours of purchase. You should receive an email containing the tracking number. Once you have it, you can copy/paste...
Fri, 13 Dec, 2019 at 12:19 PM
Why does my tracking number show as unregistered?
Your order is still on the way - it is en route from our warehouse to the shipping facility. Once the shipper gets the item, your tracking number will be ac...
Fri, 13 Dec, 2019 at 12:16 PM
My tracking number says “In Transit” but it looks like my order is just sitting there, what’s going on?
Your order is moving! Between our warehouse and the shipping facility, that is. Once the shipper gets your order, you will see movement.  If your order ...
Fri, 13 Dec, 2019 at 12:17 PM
My tracking number says “Pending”, what’s going on?
Your order is still on the way - it is en route from our warehouse to the shipping facility. Once the shipper gets the item, your tracking number will be ac...
Fri, 13 Dec, 2019 at 12:18 PM
I haven’t received my tracking number yet and I ordered more than 48 hours ago, what’s going on?
Sometimes our suppliers have a hard time keeping up with demand - but don’t worry, we’re working on it.  Reach out to us for an update!
Wed, 11 Dec, 2019 at 2:10 PM